Passenger bill of rights
Cruise Industry Passenger
The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights.
Disembarkation
Refunds
Medical Assistance
Itinerary Updates
Emergency Procedures
Emergency Power Source
Transportation
Lodging
Toll-free Contact Number
** Where available and feasible for all countries in a region with access to the website.